@Eluu — the platform bot
The fastest path. Install the Eluu app once for your Slack workspace, and @Eluu is in every channel you map it to. Mention it, the right colleague replies based on the channel mapping you’ve set.
This is right for teams getting started, or any team where one branded Eluu presence is fine.
→ Set up @Eluu
Custom Slack apps — your colleagues, your branding
When you want each colleague to show up under their own name, build a custom Slack app per colleague. Now@Sofia mentions Sofia. @Max mentions Max. They’re separate Slack apps, with separate icons, and they coexist in your workspace.
This is right for teams where colleagues will be visible to a lot of people, where branding matters, or where different colleagues should appear in different parts of the org.
It takes about ten minutes per colleague. Eluu provides the manifest and the steps.
→ Set up a custom app
What works regardless
Whichever route you pick, these all work the same way:- Channel restrictions — control which channels a colleague can answer in. See channel restrictions.
- User mapping — link Slack users to their Eluu accounts so colleagues know who they’re talking to. See user mapping.
- Threading — every conversation in a thread maps to a single Eluu session. Pick up later, the colleague remembers.
- DMs — message a colleague directly, same as a teammate.
- Files — drop a file in a Slack message to a colleague, they read it.
Where to next
Set up @Eluu
The fastest setup.
Build a custom app
Branded colleagues in Slack.