Three modes
Pick one per colleague: Allow everywhere. The colleague answers in any channel they’ve been invited to. Default for new connections. Good for general-purpose colleagues like@Eluu.
Allow list. The colleague only answers in channels you’ve explicitly listed. Use this when you want a colleague pinned to specific channels — Sofia in #sales-ops and #sales-leadership, nowhere else.
Block list. The colleague answers everywhere except channels you’ve explicitly listed. Use this when most channels are fine, but a few are off-limits — say, executive channels or channels with sensitive HR discussions.
Setting it up
In Eluu’s Slack settings, open the connection you want to restrict. There’s a Channels section.- Pick the mode (Allow / Allow list / Block list).
- Add channels to the list (you’ll see your team’s channels in the picker, public and private).
- Save.
Mapping vs allow list — what’s the difference
A channel mapping says “in this channel, the bot should respond as Sofia”. An allow list says “Sofia can respond in these channels — and only these.” For@Eluu (the platform bot), you set up channel mappings so the right colleague answers in each channel. The allow list adds a layer on top: even with a mapping, the bot won’t respond if the channel isn’t allowed.
For custom Slack apps (where the colleague has their own @name), there’s only one colleague behind the app. The allow list is the main control.
Private channels
Private channels work the same as public ones — pick them in the picker, add them to the list. A workspace member needs to invite the colleague to the channel before it can respond there, regardless of allow-list state.Where to next
User mapping
Link Slack users to Eluu accounts.
Custom apps
Run colleagues under their own brand.